Grit:
David Elliot, one of our long-time suppliers, summarizes our passion and tenacity: “I have personally had the pleasure of supplying Fox Valley Wood Products for over 30 years and I can assuredly say that the focus from all of the Van Zeeland’s and their employees has always been a customer first approach. They train and retain their employees better than any crate and pallet manufacturer that I have ever known. They are focused on doing things right, the first and every time. To know them and how the company started, how the company operates, and the expectations they have, it makes you want to make sure that we don’t disappoint them from our end. Their customers are our customers.”
Speed:
Pat Keil, Senior Automation Engineer at Tech 4, appreciates FVWP’s rapid response time: “In our industry we require custom skidding to ship large industrial electrical assemblies. Fox Valley Wood Products has helped streamline this task for us tremendously. Their ability to react to quote requests is second to none. We generally receive quotes within minutes of sending over detailed drawings. Their deliveries are equally as impressive. We receive most custom skids within a day or less of ordering at a very reasonable price. Without a doubt, our relationship with Fox Valley Wood Products has and will continue to help our business react, deliver, and grow.”
Accountability:
Josh Rolfing, VP of Manufacturing at Linquist Machine, agrees: “The team at Fox Valley Wood Products has done an exceptional job of taking the time to understand our needs and leveraging their experience to drive value. Better yet, when issues arise, and they do in every organization, the team provides a same day response that includes a solution (not excuses) to which they are committed – every time. Well, done FVWP!”
Pricing:
Tim Daanen – President/Owner of B&D warehouse turned to FVWP during the midst of pandemic supply chain shortages. “I have been working with Jeff and the Fox Valley Wood Products team since 2018. I am forever grateful to them during the Covid-19 pandemic in 2020 when they continued to provide us high quality pallets at a reasonable cost in spite of the rapidly changing market conditions, especially when other pallet manufacturers took advantage of the situation. Since then, when we or our customers look for savings, Jeff and the team have provided creative solutions in terms of different pallet sizes and configurations to best serve our needs.”
People:
Jeff Van Zeeland, CEO of FVWP points out: “We invest in the growth and development of our team to foster continuous improvement.”
Process:
Jason Swartz, lumber sales manager for MTE shared “In my career as an industrial lumber salesman I get the privilege of touring many different types of wood manufacturing companies throughout the United States. Simply stated, I wound not want to compete in their manufacturing space. Clean, organized, streamlined, and efficient are the words I use when describing their operation to others. Not one area in their operation has been overlooked and they manage this while offering same day manufacturing and delivery in many cases. We at Menominee Tribal Enterprises look forward to continuing our relationship with Fox Valley Wood Products for many years to come.”